Customer Service & Training Coordinator - Flexible Hours

Food City; Knoxville (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Ins.

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City in Knoxville, TN is seeking a friendly associate to provide efficient service at the checkout, train new cashiers, and help keep lines moving. You will be part of a team that values reliability, accuracy, and customer satisfaction.

This role involves handling cash, approving checks, ensuring tills are secure, and assisting with refunds and paperwork, with opportunities for growth within a locally owned grocery chain.

Qualifications

• Customer service oriented
• Cash handling basics
• Ability to train others
• Attention to security and accuracy

Responsibilities

• Provide efficient and courteous service to customers at all times.
• Provide training for new cashiers and courtesy clerks in all job related areas.
• Give produce test to authorized cash register operators on a weekly basis.
• Assist in keeping checkout lines moving as fast as possible.
• Assist cashiers in unloading the bottom of shopping carts.
• Obtain change for cashiers as needed.
• Approve checks.
• Accountable for security of all safe combinations entrusted to you.
• Maintain all proper paperwork.
• Assist cashiers with voids.
• Delegate cleaning duties to appropriate associates.
• Approve customer refunds.
• Regularly inspect cashier tills.
• Other duties may be assigned as needed.

Job description

Food City in Knoxville, TN is seeking a friendly associate to provide efficient service at the checkout, train new cashiers, and help keep lines moving. You will be part of a team that values reliability, accuracy, and customer satisfaction.

This role involves handling cash, approving checks, ensuring tills are secure, and assisting with refunds and paperwork, with opportunities for growth within a locally owned grocery chain.