Customer Service Trainee

Royal Roots Enterprises; Spring Valley (NV); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and innovative marketing and consulting firm as a Customer Service Trainee! In this exciting entry-level role, you will collaborate with experienced sales and client support teams, gaining hands-on experience in sales, marketing, and customer engagement. This position is perfect for those who are passionate about building client relationships and eager to thrive in a fast-paced, team-oriented environment. As you work with renowned brands in the energy sector, you'll have the opportunity to contribute to meaningful projects that promote social equity and community access to clean energy. If you're ready to kickstart your career and make a difference, this is the perfect opportunity for you!

Qualifications

• Minimum of 2 years in a client-facing role required.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Facilitate full cycle sales process through presentations.
• Analyze consumer trends to maximize sales opportunities.
• Develop new sales and marketing strategies for consumer experience.

Skills

Interpersonal Skills

Communication Skills

Critical Thinking

Problem-Solving Skills

Sales Skills

Education

2 years of experience in a client-facing role

Job description

Our boutique marketing and consulting firm is currently seeking an energetic, outgoing, and entrepreneurial individual to join our team as a Customer Service Trainee in the fast-paced, high-energy Marketing and Client Service industry. Our firm proudly works with some of the world’s largest and most renowned brands in the energy industry. We passionately share our client’s mission to promote equity and access to community-based clean energy sources. Due to our client’s rapid growth projections, we are excitingly building our Customer Service team as we take on new projects throughout the year.

As a Customer Service Trainee, you will have the opportunity to work hands-on with our bold and creative Senior Level Sales and Client Support teams to learn and master skills in sales and marketing, market analysis, client engagement, and customer support. This is an entry-level position perfect for candidates with a passion for developing excellent client relationships and a strong desire to thrive within a competitive, team-oriented, and conscientious corporate environment.

Responsibilities of the Customer Service Trainee:

• Facilitate the full cycle sales process through face-to-face collaborative presentations with customers to educate them on exclusive promotions and product benefits.
• Analyze consumer trends to identify potential customers to maximize sales opportunities and customer retention by communicating directly with customers.
• Coordinate with the sales, marketing, and quality control teams to exceed business objectives and track individual and team performance standards.
• Support the optimization of new promotional materials by attending regular client meetings to analyze product performance and identify areas for improvement.
• Develop and execute new sales and marketing strategies to enhance the consumer experience, increase revenue, and maintain brand awareness.

Requirements of the Customer Service Trainee:

• Minimum of 2 years of experience in a client or customer-facing role.
• Excellent interpersonal and communication skills.
• An innate passion for advancing social equity and community programs.
• Possess a strong desire for personal development and a love of learning.
• Demonstrate initiative, critical thinking, and problem-solving skills with the ability to thrive in a fast-paced environment.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing