Customer Service Trainee

99 Exposure; MIDDLETOWN (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a full-time customer service trainee position. This role offers a unique opportunity to engage directly with customers, execute impactful sales presentations, and educate community members about charitable organizations. With no prior experience required, this position is perfect for those eager to learn and grow. You will benefit from in-house training, a competitive pay structure, and opportunities for internal promotions. Join a collaborative team environment and participate in exciting team-building events and company trips. If you're ready to kickstart your career in a supportive setting, this is the role for you!

Benefits

In-house training and coaching

Competitive pay structure

Promotions and upward mobility

Team building nights

Company trips

Qualifications

• No previous experience is required, but customer-facing experience is preferred.
• Strong communication and time management skills are essential.

Responsibilities

• Engage with customers and execute sales presentations.
• Maintain knowledge on clients and track donation data.

Skills

Customer engagement

Communication skills

Attention to detail

Time management

Sales presentations

Job description

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• This position is based out of our office in Cincinnati
• You must be able to commute here for all scheduled shifts
• This position involves working directly with customers in a face-to-face setting
• This position does not require any previous experience
• This is a full-time opening & starts within two weeks

Position Overview

• Customer outreach and engagement
• Executing sales presentations to potential donors
• Educate community members and answer any questions
• Maintain up-to-date knowledge on our clients and charitable organizations
• Tracking all donation data and related information

Preferred Skills and Experience:

• Some prior experience in a customer-facing role preferred but not required
• Comfortable engaging with working directly with customers
• High attention to detail when managing accounts
• Excellent written and verbal communication skills
• Strong work ethic and the ability to learn new skills quickly
• Outstanding time management and follow-up

Customer Service Trainee Perks:

• In-house training and coaching from the best in the industry
• Comprehensive and competitive pay structure
• Internal and exponential promotions / upward mobility
• Enthusiastic team environment and collaborative team atmosphere
• Team building nights / all-expense-paid team events and company trips

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing