Customer Service Team Member - Flexible Schedule

Applegreen Group; Little Ferry (NJ); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Flexible Schedules

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Team Member to join our operations at travel plazas. You will deliver exceptional customer service, assist with food preparation and serving, operate the POS, and help maintain clean, organized work areas across locations.

This role requires the ability to stand for extended periods, lift up to 40 pounds, and work a flexible schedule including days, nights, weekends and holidays.

Qualifications

• Experience in customer service and cash handling preferred.

Responsibilities

• Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstation and equipment.
• Actively cross-sell and up-sell products.
• Maintain a solid knowledge of products and services available in the plaza.
• Follow required brand standards, food safety requirements, as well as all company policies and procedures.
• Execute a variety of other tasks as assigned.

Skills

Customer service

Cash handling

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services is seeking a Team Member to join our operations at travel plazas. You will deliver exceptional customer service, assist with food preparation and serving, operate the POS, and help maintain clean, organized work areas across locations.

This role requires the ability to stand for extended periods, lift up to 40 pounds, and work a flexible schedule including days, nights, weekends and holidays.