Customer Service Team Member | Flexible Hours & Growth

Potbelly; Frankfort (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Insurance

Paid Parental Leave

401(k) with company match

Paid Time Off

Flexible Work Schedule

Discount Program

Commuter Benefit Program

Employee Assistance Program

Job summary

Potbelly Sandwich Works is seeking a friendly Team Member in Frankfort, IL. You will interact with guests, prepare food, operate the register, and keep a clean, fast-paced dining area.

This part-time role offers variety across shifts and opportunities for growth within a friendly team environment. Must be at least 16, capable of standing for long periods, and willing to obtain an Illinois food safety certification within 30 days.

Qualifications

• Must be at least 16 years old.
• Friendly, customer-first mindset in a fast-paced environment.
• Strong written and verbal communication skills.
• Illinois applicants must obtain food safety certification within 30 days.

Responsibilities

• Work multiple stations (load, dress, cash, prep, front) as directed.
• Follow health, safety and cleanliness standards.
• Restock food line, chips and cooler.
• Prepare sandwiches, salads, soups and desserts efficiently.
• Operate the cash register and handle transactions.
• Address customer questions and resolve issues promptly.

Skills

Customer service

Verbal communication

Written communication

Team player

Stamina

Education

Food safety certification

Job description

Potbelly Sandwich Works is seeking a friendly Team Member in Frankfort, IL. You will interact with guests, prepare food, operate the register, and keep a clean, fast-paced dining area.

This part-time role offers variety across shifts and opportunities for growth within a friendly team environment. Must be at least 16, capable of standing for long periods, and willing to obtain an Illinois food safety certification within 30 days.