Customer Service Team Lead | Training, Growth & Operations

AVI Foodsystems; Huber Heights (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision, and life ins.

401(k) with generous company match

Paid vacations and holidays

Immense training and growth

Job summary

AVI Foodsystems is seeking an energetic Customer Service Attendant Supervisor to lead front-line teams across accounts. The role emphasizes staff coaching, applicant interviews, inventory oversight, and actionable reporting to improve profitability.

The position involves hands-on supervision, attendance at staff meetings, and ensuring safety compliance while delivering excellent customer service and growth opportunities within AVI Foodsystems.

Qualifications

• Assists in the training and development of team members.
• Interviews applicants for Customer Service Attendant positions to maintain necessary staffing levels.
• Reviews inventory and waste levels of accounts and makes recommendations.
• Generates reports for management to ensure profitability at accounts.
• Verifies and signs off on timecards.
• Visits accounts and meets with account representatives.

Responsibilities

• Leads and assists on projects assigned by the Operations Manager or Branch Manager
• Lifts, carries or moves objects weighing up to 40 pounds during training and accounts visits.
• Operates and maintains company vehicles safely for travel between branches and accounts.
• Performs other duties as specified by management.

Skills

Team development

Staff recruitment

Customer service

Communication

Job description

AVI Foodsystems is seeking an energetic Customer Service Attendant Supervisor to lead front-line teams across accounts. The role emphasizes staff coaching, applicant interviews, inventory oversight, and actionable reporting to improve profitability.

The position involves hands-on supervision, attendance at staff meetings, and ensuring safety compliance while delivering excellent customer service and growth opportunities within AVI Foodsystems.