Customer Service Supervisor

Union Depot; Atlanta (GA); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Bonus program

Job summary

ABM is seeking a dedicated Customer Service Supervisor to oversee the daily operations of our airport customer services team. You will lead a shift, drive service excellence, and ensure safety and operational standards are met.

The role emphasizes leadership, problem-solving, and a commitment to delivering outstanding passenger experiences while coordinating with other departments to maintain smooth terminal operations.

Responsibilities

• Oversee daily operations of the customer services team.
• Drive service excellence and ensure safety and operational standards are met.
• Coordinate with other departments to maintain smooth airport operations.

Job description

We are seeking a dedicated and detail-oriented Customer Service Supervisor to oversee the daily operations of our customer services team. This role ensures smooth and efficient airport operations while delivering exceptional customer service to passengers. The ideal candidate will demonstrate leadership, problem-solving skills, and a commitment to safety and operational excellence. Employee is responsible for the direct oversight of an assigned work team/area on a designated account and/or on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met.

Compensation:

$51,000 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management