Customer Service & Stockroom Specialist — Flexible Schedule

Nordstrom, Inc.; Omaha (NE); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

Job summary

Nordstrom Rack seeks team members to deliver a fast-paced, friendly customer experience. You’ll guide fitting room experiences, assist with transactions, and contribute to keeping floors and stockrooms organized.

Key duties include supporting the Rewards program, inventory checks, and ensuring merchandise is ticketed and runway-ready throughout shifts on a flexible schedule. Physical lifting up to 50 lbs may be required.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Create a smooth fitting room experience by greeting customers and taking them to their fitting rooms, then sorting and returning clothing to the floor
• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program
• Keep the stockrooms organized and complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
• Work with the team to ensure the sale’s floor stays "runway ready" through re-merchandising and straightening throughout the day
• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Defuse customer situations and provide resolutions in a timely and effective manner

Skills

Clear communication

Interpersonal skills

Ownership / accountability

Multitasking

Job description

Nordstrom Rack seeks team members to deliver a fast-paced, friendly customer experience. You’ll guide fitting room experiences, assist with transactions, and contribute to keeping floors and stockrooms organized.

Key duties include supporting the Rewards program, inventory checks, and ensuring merchandise is ticketed and runway-ready throughout shifts on a flexible schedule. Physical lifting up to 50 lbs may be required.