CUSTOMER SERVICE SPECIALIST UP TO $23/HOUR OUTSTANDING BONUS PROGRAMS AND BENEFITS!

Select-Advantage; Rolling Meadows (IL); On-site; USD 26,139 - 37,229; Full time

Job summary

Select-Advantage is seeking a Customer Service Specialist in Rolling Meadows. This position involves answering customer inquiries, managing orders, and providing support to the Sales department. The ideal candidate will have at least 1 year of customer service experience and knowledge of CRM systems.

The role offers a competitive pay of up to $23/hour, along with outstanding benefits and bonus programs. Join a company that values your contributions and helps set the standards for excellent customer service!

Qualifications

• 1+ year of Customer Service experience in a fast-paced call center setting.
• Experience with Word, Excel, and Outlook applications is required.
• Proficiency with SAP or another ERP System.

Responsibilities

• Answer inbound telephone calls; address customer inquiries about products.
• Respond to customer emails in a timely manner.
• Provide support to the Sales department.
• Process customer orders.

Skills

Customer Service Experience

Communication Skills

Time Management Skills

Proficiency with CRM

SAP or ERP System Knowledge

Education

High School Diploma/GED

College Degree (Preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

CUSTOMER SERVICE SPECIALIST UP TO $23/HOUR OUTSTANDING BONUS PROGRAMS AND BENEFITS!

• Full-time

We are a full-service employee recruitment firm with a focus in the areas of office professionals. We work with industry-leading companies and experienced professionals to find that perfect match between job seeker and employer. Over 30+ years in business!

Customer Service Specialist Step up and set the standards for exceeding customer expectations in a Rolling Meadows commercial kitchen product manufacturing company that is in a strong growth mode. This international company offers outstanding benefits and bonus incentives! Customer Service Specialist will earn up to $23/hour.

Customer Service Specialist Responsibilities

• Answer inbound telephone calls; address customer inquiries regarding products, troubleshooting issues and shipping issues
• Respond to customer emails in a timely manner
• Provide support to the Sales department
• Process customer orders

Requirements

• 1+ year of Customer Service / Customer Care experience in a fast paced call center setting
• Experience working with Word, Excel and Outlook applications required along with knowledge of CRM systems
• High School Diploma/ GED required; college degree is preferred
• Proficiency with SAP or another ERP System is a must
• Excellent communication and customer rapport
• Strong time management skills

All your information will be kept confidential according to EEO guidelines.