Customer Service Specialist — Training & Growth

Community Choice Financial Family of Brands; Indianapolis (IN); On-site; USD 20,664; Full time

Benefits offered by this job

Paid on-the-job training

401(k) retirement plan with company match

Educational reimbursement program

Access to mental health resources

Job summary

A consumer specialty finance organization is looking for a Customer Service Representative in Indianapolis to help customers access financial solutions. This pivotal role involves building relationships and processing transactions, while providing outstanding customer experiences. The position offers hands-on training and opportunities for career advancement. Applicants should have excellent communication skills and a high school diploma. The pay is $15.00 per hour, with comprehensive benefits and perks including paid training and a 401(k) retirement plan.

Qualifications

• Excellent verbal and written communication skills, plus professional demeanor with customers.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office.

Responsibilities

• Connect with customers to build relationships.
• Process customer transactions with accuracy.
• Maximize customer success with personalized financial services.

Skills

Excellent verbal and written communication skills

Attention to detail

Proficiency in using POS system

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office

Point of Sale (POS) system

Job description

A consumer specialty finance organization is looking for a Customer Service Representative in Indianapolis to help customers access financial solutions. This pivotal role involves building relationships and processing transactions, while providing outstanding customer experiences. The position offers hands-on training and opportunities for career advancement. Applicants should have excellent communication skills and a high school diploma. The pay is $15.00 per hour, with comprehensive benefits and perks including paid training and a 401(k) retirement plan.