Customer Service Specialist: Rentals & Support

U-Haul; Irving (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Vacation days

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative at 2630 W Irving Blvd, Irving, Texas 75061. The role focuses on assisting customers, using U-Scan tech to manage rentals, and inspecting equipment on the lot. You’ll educate customers about products and services and help with invoices and returns.

Certification and training opportunities are available, with benefits and career growth within U-Haul. The position emphasizes safety, teamwork, and a friendly, helpful attitude.

Qualifications

• Must have customer service experience and ability to educate customers on products and services.
• High school diploma or equivalent required.
• Valide driver’s license or equivalent is required per minimum qualifications.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use U-Scan tech to manage rentals and inventory.
• Move and hook up trucks and trailers; inspect equipment on the lot.
• Prepare rental invoices and accept returned equipment; educate customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Forklift operation

Job description

U-Haul is seeking a Customer Service Representative at 2630 W Irving Blvd, Irving, Texas 75061. The role focuses on assisting customers, using U-Scan tech to manage rentals, and inspecting equipment on the lot. You’ll educate customers about products and services and help with invoices and returns.

Certification and training opportunities are available, with benefits and career growth within U-Haul. The position emphasizes safety, teamwork, and a friendly, helpful attitude.