Customer Service Specialist (PRN)

AdventHealth; Shawnee (KS); On-site; USD 24,000 - 38,000; Part time

Job summary

AdventHealth in Shawnee, KS is seeking a PRN Administrative Assistant to support leadership with project tasks, schedule patient appointments, and manage payments while ensuring confidentiality of records. The role involves organizing mail, using office equipment, and handling phone communications with accuracy.

The position requires strong customer service, effective communication, and basic clerical skills, with a minimum of 1 year of related experience and a high school diploma (associate

Qualifications

• Minimum 1 year of related work experience.
• Strong customer service and communication skills.
• Ability to maintain confidentiality of medical records and sensitive information.

Responsibilities

• Collaborates with leadership to complete projects accurately and on time.
• Schedules patient appointments and collects payments.
• Maintains confidentiality of medical records and sensitive information.
• Handles mail, office equipment, and general administrative tasks.
• Answers and routes phone calls promptly.

Skills

Customer service

Communication

Clerical skills

Education

High School Diploma or Equivalent

Associate degree (preferred)

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule

PRN

Shift

Day (United States of America)

Address

9100 W 74TH ST

City

SHAWNEE MISSION

State

Kansas

Postal Code

66204

Job Description

Collaborates with leadership to provide accurate and timely completion of projects. Schedules patient appointments and collects payments. Maintains confidentiality of medical records and other sensitive information. Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations. Organizes and maintains the department filing system efficiently. Processes and distributes incoming, outgoing, and interoffice mail (including faxes). Performs daily reconciliation of payments and adjustments. Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators. Other duties as assigned. Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately.

Day

Wednesday

Hours

7:30 to 5:00pm

Knowledge, Skills, And Abilities

• Demonstrated customer service skills [Required]
• Ability to communicate effectively over the phone and in person [Required]
• General clerical skills [Required]

Education

• Associate [Preferred]
• High School Grad or Equiv [Required]

Field Of Study

• or Graduate of a Technical School

Work Experience

• 1+ of experience [Required]
• 1+ of position-related experience [Preferred]
• 1+ work experience [Required]

Additional Information

• N/A

Licenses And Certifications

• N/A

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$17.06 - $27.29

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.