Customer Service Specialist & POS Associate

Follett Corporation; Jackson (TN); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation is hiring a Team Member to deliver exceptional customer service in our Jackson, TN store. You will greet customers, answer inquiries, assist with store operations, and ring up purchases using the POS system. You’ll help train new team members and ensure the sales floor is stocked and correctly priced.

We value safe money-handling, reliable teamwork, and a friendly, helpful attitude. This role offers opportunities to grow and learn within a service-driven retail environment.

Qualifications

• High School degree or equivalent required.
• 0-3 years of relevant experience.
• General computer skills and basic POS familiarity.

Responsibilities

• Greet customers and assist with store inquiries.
• Answer phone calls and direct callers as needed.
• Ring up purchases using the POS system and handle cash securely.
• Assist with training new team members and keep shelves stocked and priced.

Skills

General computer skills

Education

High School Degree or equivalent

Job description

Follett Corporation is hiring a Team Member to deliver exceptional customer service in our Jackson, TN store. You will greet customers, answer inquiries, assist with store operations, and ring up purchases using the POS system. You’ll help train new team members and ensure the sales floor is stocked and correctly priced.

We value safe money-handling, reliable teamwork, and a friendly, helpful attitude. This role offers opportunities to grow and learn within a service-driven retail environment.