Customer Service Specialist/Phone Operator

Alarm Systems; Quincy (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

A friendly answering service company in Quincy, Illinois is seeking part-time answering service agents. The role requires excellent customer service skills and availability to cover shifts. Ideal candidates will demonstrate strong multitasking, computer skills, and professional phone presence. This position is office-based and training is provided. Interested applicants should submit a current resume.

Qualifications

• Excellent customer service skills.
• Comfortable speaking with various business types.
• Reliability and transportation to the office.

Responsibilities

• Join the team as an answering service agent.
• Cover shifts as needed, including absences.
• Provide professional answering services to clients.

Skills

Customer service skills

Multitasking

Computer skills

Professional phone presence

Attention to detail

Job description

We have immediate part-time openings with the potential for full time. **This is NOT remote.**

Since 1974, we at Midwest Answer have been serving our customers and their callers with answering services that are professional, flexible, responsive and always friendly. We provide answering services of all kinds, as well as more customized options for specialized needs such as medical answering service, legal answering service and small government answering service. Midwest Answer is looking for someone with excellent customer service skills to join our team as an answering service agent. Open availability is required to cover other shifts as needed (absences, vacation, etc.).

An ideal candidate will be comfortable speaking with people in a variety of business types. Multitasking and computer skills are a must. Professional phone presence, great spelling and grammar skills, accuracy, and strong attention to detail are required. A background check is required. Training is provided. This is NOT remote so you will need reliable transportation to the office.

If you would like to be considered for this position, please send a CURRENT resume.