Customer Service Specialist - Part-time

Sherwin-Williams; Littleton (CO); On-site; USD 21,000 - 26,000; Part time

Job summary

Sherwin-Williams is hiring a Part-time Customer Service Specialist for Store #701646 in Littleton, CO. You will interact with customers to determine needs, answer product questions, and recommend solutions while maintaining store standards.

This role emphasizes excellent service and helping the store meet its sales goals, with Spanish language skills encouraged to apply and a strong focus on customer satisfaction.

Qualifications

• Customer service experience in retail preferred.
• Bilingual abilities in Spanish encouraged to apply.

Responsibilities

• Help wholesale and retail customers determine needs and answer questions about Sherwin-Williams products.
• Recommend the right solutions and promptly resolve customer concerns to ensure satisfaction.
• Stay up-to-date with product features and maintain store product quality and visual standards.
• Assist in meeting the store's sales goals while delivering excellent customer service.

Skills

Customer service

Spanish language

Job description

Job Description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Bilingual (Spanish) candidates strongly encouraged to apply.

Part-time at Store #701646, located at: 8996 W Bowles Ave Ste N&O, Littleton, CO 80123

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public