Customer Service Representative

Uline; Gainesville (GA); Presencial; USD 34.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays

Tuition assistance

Descripción de la vacante

Uline, Georgia Branch, Braselton, GA, is seeking a Customer Service Representative to build customer relationships, provide solutions and deliver legendary service. This on-site role offers various full-time shifts and a career with significant growth potential.

You will process orders, answer questions on products, pricing, and shipping, and nurture relationships via phone, email, and chat. Training is provided to develop product expertise and problem-solving skills.

Formación

• Strong problem-solving, listening and communication skills.
• Customer service experience is a plus; training is provided.
• High school diploma or equivalent required; bachelor's degree preferred.

Responsabilidades

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Conocimientos

Problem-solving

Listening

Communication

Customer service

Educación

High school diploma or equivalent

Bachelor's degree preferred

Descripción del empleo

Customer Service Representative

Pay from $25 to $30 per hour with significant growth and earning potential!

Georgia Branch

705 Braselton Industrial Blvd, Braselton, GA 30517

Fast, friendly and customer focused. As a Uline Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success.

Hours: Various on-site full-time shifts available.

Why Customer Service at Uline?

• Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
• Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
• Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.

Position Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• Best-in-class, clean, modern facilities.
• First-class fitness center and beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-MT2

#LI-GA001

(#IN-GACS)

#ZR-GACS