Customer Service Specialist - Local Retail (Temp, Evenings/Weekends)

River Valley Co-op

Easthampton (MA)

Sur place

USD 23 000 - 32 000

Plein temps

Il y a 9 jours

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Résumé du poste

River Valley Co-op in Easthampton, MA is seeking a Customer Service Team Member for a temporary position. You will warmly welcome shoppers, process in-store and online orders, and support fellow staff with maintaining order and accuracy across registers, the web cart, and Buy Club orders.

The role requires open availability, including evenings and weekends, and a friendly, proactive approach. Responsibilities include handling payments, applying discounts, maintaining PLU knowledge, ensuring

Qualifications

Experience serving the public.
Familiarity with natural foods.
Accuracy, attention to detail.
Ability to handle multiple demands.
Ability to stay calm under pressure.
Ability to stand for long periods.
Ability to lift 50 lbs.
Regular, predictable attendance.

Responsabilités

Create and maintain a welcoming atmosphere for shoppers and community members.
Process purchases at registers and web cart with accuracy, applying discounts and coupons.
Learn PLU numbers and product department placements.
Ensure cash drawer accuracy and handle tenders properly.
Package purchases carefully with attention to food safety.
Offer carry-out service and assist in the parking lot when needed.
Handle web cart orders and Buy Club orders.
Answer questions and refer unresolved issues to teammates.
Attend team meetings and perform other tasks as assigned.