Customer Service Specialist II Telework Eligible Training

Seattle Housing Authority; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Public Employees' Retirement (PERS)

Paid leave and holidays

Reasonable hours

Part-time telework opportunities

On-the-job training

Job summary

Seattle Housing Authority is recruiting for a Customer Service Specialist II to provide front-line information and assistance to customers and support general office functions at multiple Seattle locations. This candidate-pool posting notes the role may be term-limited and not tied to a specific vacancy.

Ideal candidates bring three years of general office experience, proficiency with Word and Excel, and a valid Washington driver’s license.

Qualifications

• Three years’ work experience in general office work, or related experience, including at least one year experience using Word, and Excel.
• Use of Document Imaging is preferred but not required.
• Two years of mail processing, or equivalent clerical experience is preferred.
• High school diploma or equivalent.
• Valid Washington state driver’s license with an insurable driving record.

Responsibilities

• Provide front-line information and assistance to customers, on the telephones, and in person.
• Assist in general office functions of filing, mail/fax distribution, office supplies and related duties.

Skills

Customer service

Office administration

MS Word

MS Excel

Education

High school diploma or equivalent

Tools

Document Imaging

Job description

Seattle Housing Authority is recruiting for a Customer Service Specialist II to provide front-line information and assistance to customers and support general office functions at multiple Seattle locations. This candidate-pool posting notes the role may be term-limited and not tied to a specific vacancy.

Ideal candidates bring three years of general office experience, proficiency with Word and Excel, and a valid Washington driver’s license.