Customer Service Specialist — Growth & Excellent Benefits

QUALITY EQUIPMENT DISTRIBUTORS; Pasadena (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Competitive Compensation

Career Growth Opportunities

Job summary

A leading distribution company in Pasadena, Texas, is looking for a Customer Service Representative to enhance their team. The successful candidate will handle a high volume of calls and emails, ensuring customer needs are met efficiently. Responsibilities include managing account relationships, data entry for order processing, and utilizing best practices in customer service to foster strong client relationships. Ideal candidates should possess excellent communication skills and proficiency in computer applications like Excel and Word. This role offers opportunities for career growth.

Qualifications

• High school diploma or GED required.
• Exceptional written and verbal communication skills needed.
• Previous experience in distribution or sales preferred.

Responsibilities

• Receive a high volume of inbound calls and emails.
• Manage existing account relationships through daily communication.
• Assist with coordination of trade shows.

Skills

Communication skills

Attention to detail

Customer service techniques

Time management

Computer proficiency

Education

High school diploma/GED

Tools

Excel

Word

Job description

A leading distribution company in Pasadena, Texas, is looking for a Customer Service Representative to enhance their team. The successful candidate will handle a high volume of calls and emails, ensuring customer needs are met efficiently. Responsibilities include managing account relationships, data entry for order processing, and utilizing best practices in customer service to foster strong client relationships. Ideal candidates should possess excellent communication skills and proficiency in computer applications like Excel and Word. This role offers opportunities for career growth.