Customer Service Representative - Grenada, MS

LE025 Scott Petroleum, Inc.; United States; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly wage

On-the-job training to develop skills

Job summary

Scott Petroleum Corporation seeks a Customer Service Representative to join our team. This role offers exposure to order processing, product information, and customer support in a retail environment.

The position emphasizes strong communication, teamwork, and basic computer skills, with on-the-job training provided. Competitive hourly wages apply, and the company emphasizes safety and policy adherence.

Qualifications

• High school diploma or equivalent preferred.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Responsibilities

• Handle customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintain daily and monthly inventory totals.
• Greet and assist customers in a friendly and courteous manner.
• Provide information about products.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Follow safety guidelines and protocols to ensure a safe working environment.
• Adhere to company policies and procedures, including those related to cash handling and store security.

Skills

Excellent communication

Independent work

Teamwork

Basic computer skills

Education

High school diploma or equivalent

Tools

Cash registers

Job description

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences.

Job Description Scott Petroleum Corporation is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment.

Key Responsibilities

• Orders and Customer Service:
• Handling customer orders by phone and in person
• Dispatch delivery orders to drivers
• Maintaining daily and monthly inventory totals
• Greet and assist customers in a friendly and courteous manner
• Provide information about products
• Handle customer inquiries, complaints, and requests professionally and efficiently
• Safety and Compliance:
• Follow safety guidelines and protocols to ensure a safe working environment
• Adhere to company policies and procedures, including those related to cash handling and store security

Qualifications

• High school diploma or equivalent preferred.
• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Position and Benefits

• Competitive hourly wage.
• On-the-job training to develop valuable customer service skills.

It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.

Scott Petroleum Corporation was founded as Scott Butane in 1935 by Solon A Scott Sr. as a distributor of liquefied petroleum gas based in Itta Bena, Mississippi.

In 2021, Scott Petroleum was acquired by C&S Fuels, LLC., an Arkansas-based company that is part of the esteemed Conner & Stewart family of businesses.

Currently, Scott Petroleum Corporation proudly employs over 500 dedicated professionals and operates an extensive network of 47 bulk plants across Mississippi, Arkansas, and Louisiana.

The company has earned a reputation as a trusted and reliable distributor of various energy products, including gasoline, diesel, propane, Jet‑A fuel, and lubricants.

Additionally, Scott Petroleum operates a cutting‑edge biodiesel refinery and fuel terminal in Greenville, Mississippi, showcasing its commitment to sustainable energy solutions.

Scott Petroleum also manages seven convenience stores (C‑stores) in Mississippi and Arkansas, providing a convenient retail experience for its customers.

Moreover, the company operates a feed mill in Hindsville, Arkansas, expanding its reach into the agricultural sector.