Dynamic Front Desk & Insurance Support Specialist

Wally Morgan - State Farm Agent; New Albany (MS); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Wally Morgan - State Farm Agent in New Albany, MS, is looking for a Receptionist - State Farm Agent Team Member to join their team. The role involves greeting customers, managing appointment scheduling, and assisting with customer inquiries to ensure excellent service.

The ideal candidate should have experience in customer service, strong communication skills, and a detail-oriented mindset. This position offers a chance to work in a dynamic environment with various opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Wally Morgan - State Farm Agent in New Albany, MS, is looking for a Receptionist - State Farm Agent Team Member to join their team. The role involves greeting customers, managing appointment scheduling, and assisting with customer inquiries to ensure excellent service.

The ideal candidate should have experience in customer service, strong communication skills, and a detail-oriented mindset. This position offers a chance to work in a dynamic environment with various opportunities for advancement.