Customer Service Specialist - Flexible Schedule & Growth

Ruzaan Ogra - State Farm Agent; Gainesville (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Hiring bonus

Performance bonus

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Ruzaan Ogra - State Farm Agent in Gainesville, FL is seeking a customer-focused team member to support daily client interactions and policy services.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records, contributing to a high-quality service experience for our community.

We value coachability, reliability, and a collaborative mindset as the office continues to grow and serve neighbors with care and integrity.

Qualifications

• Clear communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service

Job description

Ruzaan Ogra - State Farm Agent in Gainesville, FL is seeking a customer-focused team member to support daily client interactions and policy services.

You will answer inquiries, assist with policy changes, process claims, and maintain accurate records, contributing to a high-quality service experience for our community.

We value coachability, reliability, and a collaborative mindset as the office continues to grow and serve neighbors with care and integrity.