Customer Service Specialist — Fast-Paced Call Center

Lincare; North Liberty (IA); On-site; USD 15,000 - 19,000; Full time

Job summary

Lincare in North Liberty, IA is seeking a customer service focused associate to handle high-volume calls, emails, and administrative tasks in a busy call center. You will provide prompt, reliable information and educate customers about our products and services.

The role requires strong written and verbal communication, meticulous attention to detail, and the ability to multitask in a fast-paced environment. At least one year of customer service experience and a high school diploma are expected.

Qualifications

• Handles a high volume of work in a fast-paced environment
• Excellent written and verbal communication skills and strong attention to detail
• Ability to multitask
• At least one year of customer service experience
• High school graduate (diploma) or equivalent
• Must be 18 years of age or older

Responsibilities

• Demonstrating effective communication skills to customers in a call center/office setting
• Providing prompt, reliable, and accurate information to customers
• Educating customers about our products and services
• Answering phones, responding to emails, sending faxes, and performing other administrative tasks as necessary

Skills

Communication skills

Multitasking

Attention to detail

Customer service

Education

High school diploma or equivalent

Job description

Lincare in North Liberty, IA is seeking a customer service focused associate to handle high-volume calls, emails, and administrative tasks in a busy call center. You will provide prompt, reliable information and educate customers about our products and services.

The role requires strong written and verbal communication, meticulous attention to detail, and the ability to multitask in a fast-paced environment. At least one year of customer service experience and a high school diploma are expected.