Customer Service Specialist Competitive Compensation Apply Today

LoanMax Title Loans; West Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Benefits

Paid Holidays

Vacations

Retention Bonus

Paid Time Off

Paid On-site Training

Weekly Pay

Competitive Salaries

Job summary

LoanMax Title Loans is seeking a Customer Service Representative to join our Des Moines-area team. This full-time, entry-level role offers a stable schedule, weekly pay, and on-site training. You will handle loan processing, cash handling, and collection calls while delivering high-quality customer service.

All qualified applicants must be 18+, have a high school diploma or equivalent, and pass background checks and drug screening. Positions include paid holidays, vacations, and benefits.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• Basic computer and data-entry experience.
• Collections experience preferred.
• Criminal background check, consumer credit check and drug screen required.

Responsibilities

• Provide superior customer service.
• Loan processing.
• Cash handling.
• Collection calls.

Skills

Customer service

Data entry

Cash handling

Collections experience

Basic computer skills

Education

High school diploma or equivalent

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives

• We are currently hiring for our locations at 5802 Hickman Rd, Des Moines, IA 50322
• Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
• Weekly Pay
• Health Benefits
• Paid Holidays
• Vacations
• Retention Bonus
• Paid Time Off
• Paid On-site Training
• Competitive Salaries

Requirements

• Must be at least 18 years old
• Must be able to work full time
• Have a high school degree or equivalent
• Basic computer and data entry experience
• Collections experience preferred
• Criminal background check
• Consumer credit check
• Drug screen

Primary Responsibilities

• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls

Requisition Close Date

9/22/26

Notes

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.