Customer Service Specialist Competitive Compensation Apply Today

LoanMax Title Loans; Des Moines (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Benefits

Paid Holidays

Vacations

Retention Bonus

Paid Time Off

Paid On-site Training

Weekly Pay

Competitive Salaries

Job summary

LoanMax is seeking a Customer Service Representative at our Des Moines location to greet customers, process loan inquiries, and provide accurate information. You will handle daily cash transactions and maintain records with attention to detail in a fast-paced environment.

This entry-level, full-time position offers weekly pay, health benefits, paid holidays, vacations, and opportunities for advancement as you learn our loan-processing systems and customer service standards.

Qualifications

• High school diploma or equivalent required.
• Able to work full-time; minimum 18 years old.
• Basic computer and data entry experience expected.
• Collections experience preferred.

Responsibilities

• Provide superior customer service to clients.
• Process loan-related requests and applications.
• Handle cash transactions accurately.
• Make collection calls as needed.

Skills

Customer service

Cash handling

Data entry

Education

High school diploma or equivalent

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives

• We are currently hiring for our locations at 5802 Hickman Rd, Des Moines, IA 50322
• Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
• Weekly Pay
• Health Benefits
• Paid Holidays
• Vacations
• Retention Bonus
• Paid Time Off
• Paid On-site Training
• Competitive Salaries

Requirements

• Must be at least 18 years old
• Must be able to work full time
• Have a high school degree or equivalent
• Basic computer and data entry experience
• Collections experience preferred
• Criminal background check
• Consumer credit check
• Drug screen

Primary Responsibilities

• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls

Requisition Close Date

9/22/26

Notes

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.