Hiring Now: Customer Service Representative Apply Today

LoanMax Title Loans; Urbandale (IA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid holidays

Vacations

Retention bonus

Paid time off

Paid on-site training

Competitive salaries

Job summary

LoanMax is seeking a friendly, entry-level Customer Service Representative for a full-time on-site role in the Des Moines area. You will handle customer interactions, loan processing tasks, and cash handling while adhering to company policies.

This position offers weekly pay, health benefits, paid holidays and time off, plus on-site training and a retention bonus as part of our commitment to employee growth and stability.

Qualifications

• Must be at least 18 years old.
• Must be able to work full time.
• Have a high school degree or equivalent.
• Basic computer and data entry experience.
• Collections experience preferred.
• Criminal background check
• Consumer credit check
• Drug screen

Responsibilities

• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls

Skills

Basic computer and data entry

Collections experience

Education

High school diploma or equivalent

Job description

LoanMax- Customer Service Representative

Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place!

Incentives

• We are currently hiring for our locations at 5802 Hickman Rd, Des Moines, IA 50322
• Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
• Weekly Pay
• Health Benefits
• Paid Holidays
• Vacations
• Retention Bonus
• Paid Time Off
• Paid On-site Training
• Competitive Salaries

Requirements

• Must be at least 18 years old
• Must be able to work full time
• Have a high school degree or equivalent
• Basic computer and data entry experience
• Collections experience preferred
• Criminal background check
• Consumer credit check
• Drug screen

Primary Responsibilities

• Provide superior customer service
• Loan processing
• Cash handling
• Collection calls

Requisition Close Date

9/22/26

Notes

Resumes must include employment history, employment dates, description of each position, and educational background.

Our Background

LoanMax is one of America's most respected loan companies. We believe our customer service representatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our customer service representatives. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customer service.