Customer Service Specialist - Cash, Loyalty & Lottery

Safeway; Washington (District of Columbia); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Flexible schedules

Career training and development

Health benefits

Paid time off

Job summary

Safeway in Washington, DC is hiring a Customer Service Clerk to deliver high-quality service at the front desk. You will operate electronic scanning cash registers, process payments, apply discounts, and assist customers with loyalty program questions or sign-ups.

You will also bag items and help maintain a clean, organized service area. In this role you will handle money orders, lottery, wire transfers, returns, and gift cards, while adhering to store policies.

Qualifications

• Experience in customer service or related roles.
• Ability to operate checkout registers and payment machines.
• Good communication and interpersonal skills.

Responsibilities

• Operate electronic scanning cash registers and handle payments.
• Honor discounts and coupons and assist with loyalty program questions.
• Bag items, process returns, and handle gift cards and lottery tickets.
• Assist customers with money orders, wire transfers, and other transactions.
• Maintain cleanliness of the Customer Service Desk and front area.
• Replace stock in display areas and follow uniform policies.

Skills

Customer service

Cash handling

Loyalty program guidance

Communication

Multi-tasking

Reliability

Teamwork

Job description

Safeway in Washington, DC is hiring a Customer Service Clerk to deliver high-quality service at the front desk. You will operate electronic scanning cash registers, process payments, apply discounts, and assist customers with loyalty program questions or sign-ups.

You will also bag items and help maintain a clean, organized service area. In this role you will handle money orders, lottery, wire transfers, returns, and gift cards, while adhering to store policies.