Customer Service Specialist — Banking, Flexible Scheduling

National Exchange Bank & Trust; Campbellsport (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Short-Term Disability

Long-Term Disability

Employer Paid Life Insurance

AD&D Insurance

Voluntary Life

Flexible Spending Accounts

Accident Insurance

Critical Illness Insurance

Hospital Indemnity Insurance

Legal Insurance

401(k) with Employer Match & Profit

Paid Time Off

Flexible Scheduling

Education Assistance Program

Product & Service Discounts

Job summary

National Exchange Bank & Trust in Campbellsport, WI is seeking a Customer Service Representative to help customers with their financial needs and provide friendly, accurate service.

The role includes cash handling, processing deposits and withdrawals, guiding customers to appropriate products, and balancing a cash drawer with precision. This on-site position offers a stable, community-focused work environment with flexible scheduling for Full-Time or Part-Time hours.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal skills and empathy.
• Ability to use standard office software including Word, Excel, Outlook and Teams.
• Strong communication via phone, email and in person.

Responsibilities

• Provide guidance to help customers make decisions about their financial needs.
• Complete teller transactions including cashing checks, deposits, and withdrawals.
• Offer appropriate bank products and services.
• Balance and maintain a cash drawer with accuracy.

Skills

Interpersonal skills

Effective communication

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

National Exchange Bank & Trust in Campbellsport, WI is seeking a Customer Service Representative to help customers with their financial needs and provide friendly, accurate service.

The role includes cash handling, processing deposits and withdrawals, guiding customers to appropriate products, and balancing a cash drawer with precision. This on-site position offers a stable, community-focused work environment with flexible scheduling for Full-Time or Part-Time hours.