Banking Customer Service Rep — On‑Site & Growth‑Driven

National Exchange Bank & Trust; Beaver Dam (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

National Exchange Bank & Trust seeks a Customer Services Representative to assist customers with financial needs in a friendly, on-site setting in Wisconsin. You will handle teller transactions, promote bank products, and ensure accurate cash handling.

Ideal candidates communicate effectively, work well in a team, and maintain attention to detail in daily cash handling and software use.

Qualifications

• Strong interpersonal skills to relate to customers and coworkers.
• Proficiency with MS Word, Excel, Outlook, and Teams.
• Clear, professional communication via phone, email and in person.
• High school diploma or equivalent.

Responsibilities

• Provide guidance to help customers make decisions about their financial needs.
• Complete teller transactions including cashing checks, deposits, and withdrawals.
• Offer appropriate bank products and services.
• Balance and maintain a cash drawer with accuracy.

Skills

Interpersonal skills

MS Word

MS Excel

MS Outlook

MS Teams

Communication ability

Education

High school diploma or equivalent

Tools

Banking software

Job description

National Exchange Bank & Trust seeks a Customer Services Representative to assist customers with financial needs in a friendly, on-site setting in Wisconsin. You will handle teller transactions, promote bank products, and ensure accurate cash handling.

Ideal candidates communicate effectively, work well in a team, and maintain attention to detail in daily cash handling and software use.