Banking Customer Service Specialist — On‑Site & Growth

National Exchange Bank & Trust; Town of Westfield (WI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health, Dental & Vision

HSA contributions

Disability insurance

Life & AD&D insurance

Flexible scheduling

Paid Time Off

Education assistance

Employee discounts

Job summary

National Exchange Bank & Trust in Southwestern Wisconsin is seeking a Customer Services Representative to make a difference in customers' financial lives. This on-site role involves guiding customers, processing teller transactions, and recommending bank products and services to meet their needs.

You will balance and maintain a cash drawer with precision, communicate effectively by phone, email and in person, and contribute to a friendly, professional team focused on community service and

Qualifications

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to operate standard office and banking software.
• Experience with teller transactions is a plus.

Responsibilities

• Provide guidance to help customers with financial needs.
• Complete teller transactions including cashing checks, deposits, and withdrawals.
• Offer appropriate bank products and services.
• Balance and maintain a cash drawer with accuracy.

Skills

Interpersonal skills

Communication skills

Customer service oriented

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Microsoft Teams

Job description

National Exchange Bank & Trust in Southwestern Wisconsin is seeking a Customer Services Representative to make a difference in customers' financial lives. This on-site role involves guiding customers, processing teller transactions, and recommending bank products and services to meet their needs.

You will balance and maintain a cash drawer with precision, communicate effectively by phone, email and in person, and contribute to a friendly, professional team focused on community service and