Banking Customer Care Specialist Flexible Scheduling

Neb Corp; Town of Randolph (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Flexible Scheduling

Education Assistance Program

Product & Service Discounts

Job summary

National Exchange Bank & Trust is seeking a Customer Service Representative in Randolph, Wisconsin. This on-site position supports customers by handling account transactions, opening new accounts, and guiding financial decisions with a focus on service quality.

The role requires strong communication, attention to detail, and the ability to work independently or as part of a team in a fast-paced banking environment.

Qualifications

• Interpersonal skills to relate to customers with a friendly, courteous demeanor.
• Maintain confidentiality and discretion of customer and bank information.
• Ability to handle unexpected situations professionally.
• Proficient in operating a computer and standard office equipment.
• Cash handling and customer service experience preferred.

Responsibilities

• Complete account transactions accurately and efficiently.
• Offer appropriate bank products and services to customers.
• Open new accounts and assist customers with the process.
• Provide guidance to help customers make financial decisions.

Skills

Excellent customer service

Attention to detail

Great communication

Ability to multi-task

Problem solving skills

Independent and team player

Education

High school diploma or equivalent

Job description

National Exchange Bank & Trust is seeking a Customer Service Representative in Randolph, Wisconsin. This on-site position supports customers by handling account transactions, opening new accounts, and guiding financial decisions with a focus on service quality.

The role requires strong communication, attention to detail, and the ability to work independently or as part of a team in a fast-paced banking environment.