Customer Service Specialist - Banking & Community Impact

United Bank of Michigan; Dorr Township (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid vacation and sick (ESTA)

Health, dental, vision, and life ins.

Long and short-term disability

401(k) retirement plan with company up

Education reimbursement

Wellness opportunities

Training and development opportunities

Pay for performance

Promote from within philosophy

Bank products and services

Veteran friendly employer

Job summary

United Bank of Michigan is seeking a Customer Service Representative for our Dorr branch in Dorr, MI. This full-time role focuses on building relationships with customers by meeting financial objectives, processing transactions, and guiding clients through banking services.

You will join a culture that values service, accuracy, and personal growth, with benefits like health insurance, retirement plans, and education reimbursement.

Qualifications

• Must be able to communicate clearly with customers in person and over the phone.
• Attention to detail and strong organizational skills are essential.
• Willingness to follow procedures and procedures accurately and learn new tasks.

Responsibilities

• Assist customers with banking needs and transactions.
• Manage accounts and refer to bank affiliates as appropriate.
• Handle general office tasks and ensure compliance with procedures.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Relationship building

Follow instructions

Learning agility

Education

High school diploma or equivalent

Job description

United Bank of Michigan is seeking a Customer Service Representative for our Dorr branch in Dorr, MI. This full-time role focuses on building relationships with customers by meeting financial objectives, processing transactions, and guiding clients through banking services.

You will join a culture that values service, accuracy, and personal growth, with benefits like health insurance, retirement plans, and education reimbursement.