Customer Service Specialist and Assistant Manager

Sanbornsac; Redlands (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Sick days

401(k) plan

Job summary

Sanborn's Air Conditioning and Heating in Redlands, CA is seeking a Customer Service Specialist and Assistant Manager. This full-time in-office role pays $20 – $23 per hour plus performance-based pay. You will work Monday–Friday, 8:00 a.m.

to 5:00 p.m., answering phones, assisting customers, and handling HVAC dispatching and warranties while managing office tasks. Requirements include customer service and manager experience, plus HVAC and dispatching experience.

Qualifications

• Customer service and manager experience required.
• HVAC and dispatching experience required.

Responsibilities

• Answer phones and assist customers with their needs.
• Handle dispatching for HVAC services and warranties.
• Order supplies and perform office tasks.
• Ensure the office closes properly at the end of the day.

Skills

Customer service

Manager experience

Dispatching experience

HVAC knowledge

Job description

Sanborn's Air Conditioning and Heating in Redlands, CA is looking for a Customer Service Specialist and Assistant Manager. This is a full-time, in-office job that pays $20 – $23 per hour, plus performance-based pay.

Our benefits include:

• Health insurance


• Paid time off (PTO)


• Paid holidays


• Sick days


• 401(k) plan

If you have experience with customer service, management, and HVAC dispatching, keep reading! This may be the perfect opportunity for you!

THE INS AND OUTS OF BECOMING OUR CUSTOMER SERVICE SPECIALIST AND ASSISTANT MANAGER

THE SCHEDULE:

You will work in our office, Monday through Friday, from 8:00 a.m. to 5:00 p.m.

YOUR ROLE:

As a Customer Service Specialist and Assistant Manager, you will answer phones and help customers with their needs. You will handle dispatching for HVAC services, take care of warranties, and order supplies. You will do some office work and make sure the office is closed properly at the end of the day. Your work will keep things running smoothly and help customers get the service they need.

OUR REQUIREMENTS:

• Customer service and manager experience


• HVAC and dispatching experience

JOIN US

Teamwork is at the heart of everything we do at Sanborn's Air Conditioning and Heating. We provide 5-star service to customers in Redlands, Banning, and San Bernardino by focusing on education, helping them choose home comfort systems that deliver the best performance and value while also addressing indoor air quality concerns for healthier living. Our success comes from the dedication and reliability of our team members-we value every employee and strive to create opportunities for career growth within a supportive, team-oriented environment.