HVAC Customer Service Lead & Dispatch Manager

Sanbornsac; Redlands (CA); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Paid holidays

Sick days

401(k) plan

Job summary

Sanborn's Air Conditioning & Heating in Redlands, CA is seeking a Customer Service Specialist and Assistant Manager. This full-time, in-office role involves assisting customers, handling HVAC dispatching, and managing office tasks. Candidates should have experience in customer service, management, and HVAC dispatching. The position offers a salary of $20 – $23 per hour, plus performance-based pay, along with benefits like health insurance and paid time off.

Qualifications

• Experience in customer service and management is required.
• Familiarity with HVAC and dispatching processes is essential.

Responsibilities

• Answer phones and assist customers with their needs.
• Handle dispatching for HVAC services and manage warranties.
• Ensure the office is closed properly at the end of the day.

Skills

Customer service experience

Management experience

HVAC dispatching experience

Job description

Sanborn's Air Conditioning & Heating in Redlands, CA is seeking a Customer Service Specialist and Assistant Manager. This full-time, in-office role involves assisting customers, handling HVAC dispatching, and managing office tasks. Candidates should have experience in customer service, management, and HVAC dispatching. The position offers a salary of $20 – $23 per hour, plus performance-based pay, along with benefits like health insurance and paid time off.