Customer Service Specialist - 35-Hour Week + Bonuses

NATIONAL FINANCE COMPANY CAREERS; Rocky Mount (NC); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Bonuses

401(k) plan

Paid vacation and sick time

Medical, dental, vision

Job summary

National Finance Company, Inc. is seeking a Customer Service Representative to be the friendly face of the office, handling loan applications, payments, and customer inquiries. You will maintain organized records and support lending operations while providing excellent service in a supportive team environment.

The position offers a 35-hour work week, competitive wages with quarterly bonuses, and a benefits package including medical and 401(k).

Qualifications

• Education: High school diploma or equivalent.
• Experience: 1 year in consumer finance business preferred and/or prior experience as a cashier.
• Special training or licenses: Valid driver’s license; Basic computer skills.
• General duties: Customer interaction and processing of payments.

Responsibilities

• Greet customers courteously and identify yourself by name.
• Take payments from customers.
• Maintain cash drawer.
• Process loan applications and related documents.
• Market and sell ancillary products.

Skills

Customer service

Cash handling

Communication

Sales awareness

Education

High school diploma or equivalent

Tools

System software

Job description

National Finance Company, Inc. is seeking a Customer Service Representative to be the friendly face of the office, handling loan applications, payments, and customer inquiries. You will maintain organized records and support lending operations while providing excellent service in a supportive team environment.

The position offers a 35-hour work week, competitive wages with quarterly bonuses, and a benefits package including medical and 401(k).