Customer Service Specialist

Talentify; Melbourne (FL); Sur place; USD 26 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Retirement plan 401(k)

Résumé du poste

Aston Carter in Melbourne, FL seeks a Client Services Coordinator to support on-site customer experience at a maintenance, repair, and overhaul facility. The role focuses on assisting with customer movement, on-site support, and triaging concerns to internal teams to ensure a premium aviation brand experience.

This contract position is fully on-site in Melbourne, Florida, with a pay range of $19.00 to $24.00 per hour.

Responsabilités

• Support customer movement throughout the facility, including arrivals, escorts, meetings, and departures, while complying with all safety and security requirements.
• Provide a professional, welcoming on-site presence for customers during maintenance visits, ensuring they feel supported and informed.
• Serve as a primary point of support for customers by addressing general questions and directing concerns to the appropriate internal teams.
• Assist with the coordination of customer amenities, conference rooms, transportation, and visit-related logistics to ensure a seamless experience.
• Communicate effectively with internal teams to support a smooth customer experience and promptly report any safety, security, or compliance concerns.
• Support customer events and special administrative projects as assigned, contributing to a well-organized and professional environment.

Description du poste

Open — Talentify has a posting for this job. Posted 21 Oct 2026.

We're currently hiring for a Client Services Coordinator on behalf of a client in Melbourne, FL!

Job Description

The Client Services Coordinator supports the on-site customer experience within a Maintenance, Repair, and Overhaul (MRO) facility in Melbourne. This role focuses on delivering excellent customer service by assisting with customer movement, providing on-site support, and triaging customer needs or concerns to the appropriate internal teams. The position plays a key role in ensuring a positive, professional, and well-coordinated customer experience in a highly visible environment for a premium aviation brand.

Responsibilities

• Support customer movement throughout the facility, including arrivals, escorts, meetings, and departures, while complying with all safety and security requirements.
• Provide a professional, welcoming on-site presence for customers during maintenance visits, ensuring they feel supported and informed.
• Serve as a primary point of support for customers by addressing general questions and directing concerns to the appropriate internal teams.
• Assist with the coordination of customer amenities, conference rooms, transportation, and visit-related logistics to ensure a seamless experience.
• Communicate effectively with internal teams to support a smooth customer experience and promptly report any safety, security, or compliance concerns.
• Support customer events and special administrative projects as assigned, contributing to a well-organized and professional environment.

Job Type & Location

This is a Contract position based out of Melbourne, FL.

Pay and Benefits

The pay range for this position is $19.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Oct 30, 2026.

Workplace Type

This is a fully onsite position in Melbourne,FL.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

U.S. Bureau of Labor Statistics, for Customer Service Representatives, the occupation this job title matches. It describes the occupation, not this job.

The median wage for Customer Service Representatives in Florida was 19.44 USD per hour (40,440 USD per year) in May 2025; the middle half earned 17.50–23.01 USD per hour.

U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025