Customer Service - SPANISH (Monday - Friday)

Frontier Auto Parts; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

Frontier Auto Parts, located in Raleigh, seeks a Customer Service Representative. Ideal candidates should be fluent in English and Spanish, and have previous customer service experience. Responsibilities include creating and modifying orders, answering customer inquiries, and processing returns. The position offers flexible scheduling and a range of benefits including weekly payments, paid time off, and medical coverage.

Qualifications

• Experience in customer service is required.
• Fluency in both English and Spanish is preferred.
• Comfortable navigating computer systems is essential.

Responsibilities

• Create and modify orders.
• Answer phones and assist customers using online systems.
• Process returns and handle payments.

Skills

Customer service experience

Fluent in English and Spanish

Computer-savvy

Job description

Frontier Auto Parts (www.frontierparts.com) is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team.

What you will do:

• Create and modify orders
• Answer phones and use online computer system
• Process returns and payments
• Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or similar time block like 8 am - 6 pm)
• Hours over 40 hours/week paid at 1.5x hourly rate

What we are looking for:

• Experience in customer service
• Fluent in English and Spanish
• Computer‑savvy: enter text, enter data, navigate screens etc.
• Can pass a background check

Pay dependent on fit for position and experience.

Benefits:

Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits.

SMS Consent:

• By applying to this position, you agree to receive text messages from hiring managers to coordinate interview times and to discuss this position. Message frequency may vary, message and data rates may apply, and you can opt out any time by texting STOP. We do not share or sell SMS opt-in or phone numbers for the purpose of SMS. For questions on SMS, email [e-mail].