Customer Service Representative - SPANISH

Frontier Auto Parts; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Job summary

A leading auto parts distributor in Raleigh seeks a Customer Service Representative. The ideal candidate will take orders, assist customers, and communicate effectively. Fluency in English is required, and Spanish is preferred. Competitive weekly pay and benefits are provided, including paid time off and medical coverage.

Qualifications

• Experience in customer service, managing, and/or auto part distribution.
• Spanish-speaking preferred (must be able to speak fluent English).
• Good communicator and computer-savvy.

Responsibilities

• Take orders and check part availability.
• Communicate with customers regarding order details.
• Process returns and payments.

Skills

Fluent English

Customer service experience

Team player

Reliable

Job description

Overview

Customer Service Representative - SPANISH. Frontier Auto Parts is an aftermarket auto parts distributor providing quality auto body collision parts to repair shops in and around the Raleigh region since 1998. We are seeking a Customer Service Representative, preferably with the ability to speak fluent Spanish and English to join our team.

What you will do

• Take orders
• Check part availability and pricing
• Follow-up with customers to clarify order details and provide status updates
• Process returns and payments
• Schedule: Monday - Friday (7:30 am - 5 pm or 9 am - 6 pm, or similar time block like 8 am - 6 pm)
• Hours over 40 hours/week paid at 1.5x hourly rate

What we are looking for

• Experience in customer service, managing, and/or auto part distribution
• Spanish-speaking preferred (not required) (must be able to speak fluent English)
• Good communicator, team player and reliable
• Computer-savvy: enter text, enter data, navigate screens etc.
• Auto parts knowledge preferred (not required - will be trained)
• Can pass a background check

Pay dependent on fit for position and experience. Frontier offers weekly pay, paid time off / sick leave, medical, dental, vision, and more great benefits.

Employment details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Customer Service
• Industries: Wholesale