Customer Service - Self Storage Manager

Publicstorage; Youngtown (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage seeks a Property Manager to work independently across multiple locations, assessing customer storage needs and recommending packing and moving supplies. You will perform daily unit inspections to ensure inventory and readiness for rent, and handle cash drawers with deposits as part of routine duties.

The role requires maintaining payment schedules, making reminder and collection calls when necessary, and traveling between sites with a valid driver's license.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to communicate clearly with customers and team members.
• Strong organizational and time-management skills.

Responsibilities

• Assess customer storage needs and upsell packing and moving supplies.
• Conduct daily inspections of storage units to ensure inventory and availability.
• Audit cash drawers and process bank deposits as part of daily duties.
• Help customers stay current on payments and make reminder calls when needed.

Skills

Customer service

Sales ability

Communication skills

Organization

Driving/travel flexibility

Job description

Job Description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside.

We assess customer storage needs and make suggestions, including selling packing and moving supplies.

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent.

Auditing cash drawers and making bank deposits are part of the daily business.

We help keep our customers current with payments and make reminder and collection calls when required.

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

More about Us

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Public Storage is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, religion, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, veteran status, or any other protected status.