Customer Service - Self Storage Manager

Publicstorage; Westover Hills (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Public Storage is seeking Property Managers to operate independently across multiple locations. You will assess customer storage needs, suggest packing and moving supplies, and perform daily inspections to ensure inventory is ready to rent.

Daily cash handling, deposits, and keeping customers up to date on payments are part of the role, including reminder calls. A valid driver’s license and own vehicle are required for travel between sites.

Qualifications

• Experience in customer service centered sales environments.

Responsibilities

• Assess customer storage needs and suggest options, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Keep customers current with payments and conduct reminder/collection calls when required.
• Must have a valid driver’s license and use own vehicle to travel between locations; mileage reimbursed.
• Ability to transport items up to 35 pounds and work up to 50% outdoors, including stairs and outdoor access.
• Carry out cleaning and daily maintenance tasks to keep interiors tidy and exterior grounds appealing.

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

Ability to transport lift/move items weighing up to 35 pounds

Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion