Customer Service - Self Storage Manager

Publicstorage; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in Dallas is seeking a Property Manager who works independently at multiple locations, assessing customer storage needs and suggesting packing and moving supplies. The role involves daily inspections to ensure inventory, access, and availability, so spaces are ready to rent. You will handle deposits, payments, reminders, andcollections with travel between sites using your own vehicle.

Qualifications

• Physical requirements include the ability to transport items up to 35 pounds and spend up to 50% of time outdoors, with stairs and large doors.
• Experience from customer service centered sales environments (retail, restaurant, fast food, or service-based) is common among successful candidates.
• Must have a valid driver’s license and use own vehicle to travel between locations; mileage reimbursement available.

Responsibilities

• Assess customer storage needs and make product suggestions, including packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and handle bank deposits as part of daily duties.
• Keep customers current with payments and make reminder/collection calls when required.

Job description

Our Property Managers get to work independently at multiple locations; spending time both inside and outside

We assess customer storage needs and make suggestions, including selling packing and moving supplies

Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent

Auditing cash drawers and making bank deposits are part of the daily business

We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

Ability to transport lift/move items weighing up to 35 pounds

Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors

Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies

Transportation

Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion