Customer Service - Self Storage Manager

Public Storage; Sugar Land (TX); On-site; Full time

Job summary

Public Storage, the self-storage industry leader, is hiring for a role that involves working independently across multiple locations. Responsibilities include assessing customer needs, managing cash drawers, and conducting inspections. The position offers flexible schedules and a comprehensive benefits package, including medical and performance-based bonuses.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid time off

Sick leave

Mileage reimbursement

Performance-based bonuses

Qualifications

• Experience in customer service, sales, retail, restaurant, or service industries preferred.

Responsibilities

• Work independently across multiple locations, both indoors and outdoors.
• Assess customer storage needs and suggest solutions.
• Conduct daily storage unit inspections.

Skills

Customer Service

Sales

Job description

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Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Job Details

Earn $13.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full-time benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company-paid life and accidental death insurance, exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing available at many locations (performance and tenure required)
• Performance-based bonuses for Property Managers

Job Description

• Work independently across multiple locations, both indoors and outdoors
• Assess customer storage needs and suggest solutions, including selling packing and moving supplies
• Conduct daily storage unit inspections to ensure inventory and availability
• Manage cash drawers and bank deposits
• Assist customers with payments, reminders, and collections

Physical Requirements

• Lift/move items weighing up to 35 pounds
• Spend up to 50% of time walking in outdoor environments, climbing stairs, opening large doors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience in customer service, sales, retail, restaurant, or service industries preferred.

Must have a valid driver’s license and own vehicle for travel (mileage reimbursement available).

Additional Information

Public Storage has been recognized as A Great Place to Work, with accolades for career growth, work culture, diversity, and inclusion.

Apply now to join the #1 team in the self-storage industry!