Customer Service - Self Storage Manager

Public Storage; Saint Louis Park (MN); On-site; USD 45,000 - 60,000; Full time

Job summary

Public Storage in Minnesota seeks a Property Manager to work independently across multiple locations, assessing storage needs and recommending packing supplies. Daily unit inspections ensure spaces are ready to rent, while cash handling and deposits are routine tasks.

Responsibilities include keeping customers current on payments, making reminder calls, and traveling between sites using your own vehicle with mileage reimbursement. A valid driver's license is required.

Qualifications

• Experience in customer service-centered sales environments such as retail or service industries.
• Ability to communicate effectively with customers and teammates.
• Willingness to travel between locations using own vehicle (mileage reimbursement).

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits as part of the daily duties.
• Help keep customers current with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)