Customer Service - Self Storage Manager

Public Storage; Oakdale (PA); Hybrid; USD 16,479 - 23,470; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k with match

Paid time off

Mileage reimbursement

Performance-based bonuses

Job summary

A leading self-storage company in Pennsylvania is looking for a Property Manager to work independently across multiple locations. Responsibilities include assessing customer needs, conducting inspections, and managing payments. Candidates should have a background in customer service or sales, possess a valid driver's license, and be able to lift items up to 35 pounds. The position offers flexible scheduling and a comprehensive benefits package after meeting work-hour requirements.

Qualifications

• Experience in customer service, retail, restaurant, or fast food.
• Valid driver's license and ability to use own vehicle.

Responsibilities

• Independently manage multiple storage locations.
• Assess customer storage needs and suggest products.
• Conduct daily inspections of storage units.
• Perform cash audits and make bank deposits.
• Manage customer payments and make collection calls.

Skills

Customer service skills

Sales experience

Ability to lift/move items up to 35 pounds

Job description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $14.50 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends “til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Our Property Managers have the opportunity to earn performance-based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)