Customer Service - Self Storage Manager

Public Storage; Mentor (OH); Hybrid; USD 17,047 - 24,280; Full time

Benefits offered by this job

Flexible work schedules

Health benefits including medical, dental, and vision

Mileage reimbursement

Performance-based bonuses

Job summary

Public Storage, the leader in self-storage solutions, is hiring Property Managers in Mentor, Ohio. The role involves managing multiple locations, performing inspections, and ensuring customer satisfaction through sales of packing and moving supplies.

Candidates should have a background in customer service and possess a valid driver's license. The position offers a total rewards package including flexible hours, health benefits, and performance-based bonuses.

Qualifications

• Successful candidates should have a background in retail or customer service.
• Candidates need to have a valid driver's license and must use their vehicle.
• Ability to lift and move items up to 35 pounds is necessary.

Responsibilities

• Manage multiple properties independently and ensure spaces are ready to rent.
• Perform daily inspections of storage units and assist customers with storage needs.
• Conduct cash handling, including auditing cash drawers and making deposits.
• Maintain cleanliness and curb appeal of the property.

Skills

Customer service experience

Sales abilities

Ability to transport/move items

Valid driver's license

Job description

Public Storage is the self‑storage industry leader and we are Hiring Now!

Earn $15.00 Per Hour

Total Rewards package available to our team:

• We work Flexible and Full‑Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full‑time Benefits by working an average of 20+ hours - Benefits include:
  • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
  • Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work‑related tasks
• Our Property Managers have the opportunity to earn performance‑based bonuses!

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)