Customer Service - Self Storage Manager

Public Storage; Richfield (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

Public Storage, the leader in self-storage, is hiring for a position that involves working independently at multiple locations. Responsibilities include assessing customer needs, conducting inspections, and managing payments. The role offers competitive hourly pay, flexible schedules, and a comprehensive benefits package after 20+ hours of work.

Benefits

Flexible and full-time schedules

Full-time benefits after 20+ hours

Company-paid life insurance

Mileage reimbursement

On-site company housing

Performance-based bonuses

Qualifications

• Experience in customer service, sales, retail, restaurant, or service industries preferred.
• Valid driver’s license and own vehicle required.

Responsibilities

• Assess customer storage needs and recommend solutions.
• Conduct daily inspections of storage units.
• Manage customer payments and collections.

Skills

Customer service

Sales

Job description

Be among the first 25 applicants

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.75 Per Hour

Our Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Full-time benefits after working an average of 20+ hours, including: Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company-paid life and accidental death insurance, exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• On-site company housing at many locations (performance and tenure required)
• Performance-based bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs and recommend solutions, including selling supplies
• Conduct daily inspections of storage units for inventory and availability
• Handle cash audits and bank deposits
• Manage customer payments, reminders, and collections

Physical Requirements

• Transport items weighing up to 35 pounds
• Spend up to 50% of time outdoors, including climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience in customer service, sales, retail, restaurant, or service industries preferred. Valid driver’s license and own vehicle required (mileage reimbursement available).

Additional Information

Public Storage has been recognized as a Great Place to Work, with accolades for career growth, work culture, diversity, and inclusion.

Apply now to join the #1 team in the self-storage industry!