Customer Service – Self Storage Manager

Public Storage; Stonehurst (PA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the self-storage industry is seeking a motivated Self Storage Manager. The role involves assessing customer needs, managing inventory, maintaining the property, and performing cash transactions. Applicants should have a strong customer service background and the ability to travel between locations. Enjoy competitive pay and a comprehensive benefits package, including medical coverage and performance bonuses.

Benefits

Medical, Dental, Vision insurance

401k with match

Paid time off and sick time

Exclusive vendor discounts

On-site company housing available

Performance-based bonuses

Qualifications

• Experience in retail, restaurant, or service-based environments is desired.
• Valid driver's license required for travel between locations.

Responsibilities

• Interact with customers to assess storage needs and provide solutions.
• Conduct daily inspections of storage units and manage cash drawers.

Skills

Customer Service

Sales

Communication

Education

High School Diploma or equivalent

Job description

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Company Description

Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Earn $16.75 Per Hour

Our Benefits

Total Rewards package available to our team:

• We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
• Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
• Our Property Managers have the opportunity to earn performance-based bonuses!
  

Job Description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required
  
  

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
  
  

Qualifications

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)

Additional Information

More about Us!

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.

Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!

REFD0160

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Retail

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