Customer Service - Self Storage Manager

Public Storage; East Point (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in East Point, Georgia, seeks dedicated Property Managers to oversee multiple storage locations. This role involves independent work, conducting unit inspections, managing inventory, and ensuring customer satisfaction through effective communication and collection efforts.

Ideal candidates possess a strong customer service background and the ability to perform physical tasks like moving items and maintaining facility appearance. A valid driver’s license and personal vehicle are required for travel between sites.

Qualifications

• Experience in customer service-oriented sales roles such as retail or restaurant.
• Ability to move items weighing up to 35 pounds.
• Valid driver's license and personal vehicle for travel.

Responsibilities

• Work independently at multiple locations.
• Inspect storage units and maintain inventory.
• Make customer payment reminders and collection calls.

Skills

Customer service

Sales experience

Valid driver's license

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)