Customer Service - Self Storage Manager

Public Storage; Sarasota (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

A storage solutions provider in Sarasota, Florida is seeking a Property Manager to oversee multiple locations. Responsibilities include assessing customer storage needs, conducting daily inspections of storage units, and managing financial transactions. Candidates should come from a customer service background and must be comfortable with physical activities such as lifting and cleaning. A valid driver's license and personal vehicle are required, with mileage reimbursement provided for work-related travel.

Qualifications

• Experience in customer service-oriented sales environments such as retail or restaurants is preferred.
• Must have a valid driver's license and own vehicle for travel.

Responsibilities

• Manage multiple locations and provide customer storage needs assessments.
• Inspect storage units daily to confirm inventory and availability.
• Audit cash drawers and manage daily financial transactions.
• Assist customers with payment reminders and collection calls.

Job description

Responsibilities

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)