Customer Service - Self Storage Manager

Public Storage; Pontiac (MI); On-site; Full time

Job summary

Join a leading self-storage company as a team member, where you will work independently across multiple locations. The role involves assessing customer needs, managing cash, and ensuring the cleanliness of facilities. Enjoy flexible hours and a comprehensive benefits package, including health insurance and performance bonuses.

Benefits

Medical, Dental, Vision

401k with match

Paid time off

Sick leave

Company-paid life insurance

Mileage reimbursement

Performance-based bonuses

Qualifications

• Background in customer service, retail, restaurant, or service industries preferred.

Responsibilities

• Work independently at multiple locations, both indoors and outdoors.
• Assess customer storage needs and recommend solutions.
• Manage cash drawers and bank deposits daily.

Skills

Customer Service

Retail

Job description

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Company Description

Public Storage is the self-storage industry leader and we are Hiring Now!

Job Details

Earn $15.50 Per Hour

Our Benefits

Total Rewards package available to our team:

• Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
• Eligibility for full-time benefits after working an average of 20+ hours, including:
• Medical, Dental, Vision, 401k with match, paid time off, sick leave, and flex spending
• Company-paid life and accidental death insurance, plus exclusive vendor discounts
• Mileage reimbursement for travel between properties or work-related tasks
• Performance-based bonuses for Property Managers

Job Description

• Work independently at multiple locations, both indoors and outdoors
• Assess customer storage needs and recommend solutions, including packing and moving supplies
• Conduct daily storage unit inspections to ensure inventory and availability
• Manage cash drawers and bank deposits daily
• Assist customers with payments, reminders, and collections

Physical Requirements

• Transport items weighing up to 35 pounds
• Spend up to 50% of time outdoors, climbing stairs and opening large doors
• Perform cleaning and maintenance tasks, including sweeping, mopping, and groundskeeping

Qualifications

Experience: Background in customer service, retail, restaurant, or service industries preferred.

Transportation: Valid driver’s license and own vehicle required; mileage reimbursement available.

Additional Information

Public Storage is recognized as a Great Place to Work, with top rankings in career growth, work culture, diversity, and inclusion.

Apply now to join Public Storage and be part of the industry’s #1 team!